Do you provide critical support?

Should you experience errors outside office hours, please use our critical support form.

Please note that errors/problems that are not caused by faults in Mystore.no network are billed at current rates. Minimum rate 1250,- excl. VAT, outside ordinary opening hours. 

Before submitting an inquiry, please check status.mystore.no.
If the problem is listed there, we'll already work on it and keep you updated on what's going on.

If you have problems with your data box or bank terminal, you can also use our troubleshooting help center

Data box troubleshooting