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POS Problem solving
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POS Problem solving
3 Articles
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Problem solving
Payment approved but no order at checkout? On rare occasions, it happens that the payment is completed at the bank terminal or Vipps without an order being created in the data box. How this is handled is described below. Procedure on bank ter...
Updated on : 06 Dec 2023
Payment terminal issues
Payment terminal problems This article will help you troubleshoot if there are any problems between the terminal and your iPad. V400M The V400M terminal looks like this: No communication between terminal and iPad If the card butto...
Updated on : 06 Dec 2023
The POS app
This article discusses updating the data box app, as well as information about slowdowns and unstable internet connection. Update It is important that both your iPad runs on the latest versions of iOS and that the Mystore Data Box is up to date...
Updated on : 05 Oct 2023
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