Resetting the POS
  • 03 Oct 2023
  • 1 Minute to read
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Resetting the POS

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Article Summary

If the checkout has hung up, it may work to take a local reset of the store.

Watch the video for steps:

 

Step 1: Double click on your iPad's home button. 

Step 2: Swipe away the data box so it doesn't run in the background.

Step 3: Scroll down to the "Data Box" app.

Step 4: Tap on "Reset Store" so that this lights up green. 

Step 5: Open the data box and log in with your user info.

Connect to terminal
The terminal must be reconnected. Press "Yes" when prompted at login.




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